Voice and Phone

Informational Guides [pdf]

How to choose a different ring tone
How to change call and ring volume
How to transfer a call
How to make a conference call
How to plug phone in correctly
How to change call handling mode

230 IP Phone Quick Reference Manual
230 IP Phone Full Manual
Change Ringtone on 230 IP Phone

Mitel Voicemail - 858-4567

Mitel Voicemail Phone Interface User Guide

How to guides:

Mitel Connect PC and Mac Client

Mitel Connect is a software package that extends the feature set of your desk phone.  Connect is free to everyone that has phone service.  The key features are:

  • Expanded Call History - view the last 1000 calls
  • Complete campus phone directory
  • Manage call transferring and conferencing 
  • Listen to voicemail messages on your computer
  • Softphone - Use computer mic/speakers instead of a desk phone.
  • Manage your customized greetings for each of your call handling modes.
  • Download your voicemail to a wave file and send it to your email.
  • (Off-campus use requires use of VPN Client - Instructions Available Here)

Mitel Connect Install and Softphone Instructions

Mitel Connect Client Installer

Username: firstname.lastname
Password: Campus Connection Password
Mitel Client Server Name: stclient.minotstateu.edu

Mitel Connect Client Quick Reference Guide

Mitel Connect Software Interactive User Training  

Mitel Connect Client Full User Guide

Mitel Connect Mobile for iPhone and Android

The power of Mitel Connect in your pocket.

  • Complete campus phone directory
  • Make and return calls using your business number
  • Transfer your callers to colleagues

To request access to Mitel Connect mobile please place a workorder at www.minotstateu.edu/helpdesk.

Mitel Connect for Mobile: End User Training

Mitel Connect Mobile Setup Instructions

Mitel Connect IOS app link Android Mitel App Link


Phone Numbers

Department Office Numbers

Faculty & Staff Directory

Emergency Contacts