MINOT, N.D. – The Minot State University Academic Support Center (ASC) has adjusted all of its services to an online platform and is now offering Zoom Chat to help provide an interactive environment.
The services will allow students to join Zoom meetings held during the ASK the ASC hours, Monday, Wednesday, or Friday from 1-3 p.m. and Tuesday or Thursday from 9-11 a.m. Students can access the site at: MinotStateU.edu/asc/schedule.shtml and choose the meeting day and time. After selecting the day and time, students start in the Zoom waiting room until an ASC staff member invites them to a meeting space. The session will then be one-on-one.
“The Academic Support Center staff know students have questions about online classes, MSU resources, and registering for classes for the summer and fall. We wanted to provide students with a way to meet with a staff member and ask their questions,” said Beth Odahlen, Academic Support Center director. “This will also provide a way for ASC staff to help provide resources and information. We know it can be confusing trying to find information online and how to contact staff and faculty. The ASC provides a way to get the help students need quickly and with a live person.”
According to Odahlen, the idea came about after receiving multiple emails and phone calls from students, faculty, and staff after all services transitioned online.
“During normal operations, the Academic Support Center is often a clearinghouse for questions,” she said. “We wanted to provide this service, even though faculty, staff, and students are working and learning remotely. We know students have questions and wanted a way where we can interact with students, helping them find answers, in a more effective way.”
The Zoom sessions are designed for current Minot State students, but if community members, families, or prospective students have questions, the ASC can help answer those as well.
About Minot State University
Minot State University is a public university dedicated to excellence in education, scholarship, and community engagement achieved through
rigorous academic experiences, active learning environments, commitment to public service, and a vibrant campus life.
Published: 04/10/20
