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Office of Human Resources

Employee Assistance Program (EAP)

Frequently Asked Questions
What is an Employee Assistance Program?
Who is MSU´s provider?
How does the program work?
What types of services are available?
Will anyone know that I´ve used the program?

What is an Employee Assistance Program?
An Employee Assistance Program (EAP) is an employer-sponsored service designed to assist employees, their spouses and their dependent children in finding help for emotional, drug/alcohol, family, health and other personal or job-related problems. The services are provided at no cost to the employee. An EAP is a problem-solving service that provides assessment evaluation and treatment for a full range of problems. It also provides supervisory consultation and educational services on an ongoing basis. Among other things, the EAP is your private and confidential counseling service.

Who is MSU´s provider?
Confidential services are provided to Minot State University employees through The Village Family Service Center, 308 2nd Ave SW, Minot, ND 58701, 852-3328.

How does the program work?
You and any of your family members can use the program by simply calling The Village Family Service Center at 852-3328. You don´t have to ask anyone´s permission and no one in your office will know you´re using the program unless you tell them. You then go to your appointment for an initial evaluation which would include specific recommendations regarding the problem you´re experiencing. Typically, six sessions per fiscal year for assessment and treatment are provided for each employee, spouse and eligible family member. The sessions are completely confidential. Names and specifics are never reported to supervisors.

What types of services are available?

Types of ProblemsTypes of Services
  • Work-related problems
  • Work performance problems
  • Alcohol/drug problems
  • Marital conflict
  • Family problems
  • Emotional Problems
  • Behavior problems with children and adolescents
  • Financial problems
  • Divorce/separation
  • Parent/child conflict
  • Family violence
  • Eating disorders
  • Stress
  • School problems
  • Legal problems
  • Psychiatric problems
  • Abuse/past trauma
  • Crisis intervention
  • 24-hour emergency service
  • Psychosocial assessment
  • Psychological evaluation
  • Family counseling
  • Group counseling
  • Marriage counseling
  • Individual therapy
  • Child/Adolescent therapy
  • Eating disorder treatment
  • Therapeutic hypnosis
  • Family violence treatment
  • Adults victimized as children
  • Referral services
  • Consultation services
  • EAP-6 free visits
  • Specialty treatment designed for individual needs
  • Specialty services for women´s issues
  • Educational services

  • Will anyone know that I´ve used the program?
    Quarterly utilization reports will be sent and explained to the Director of Human Resources. These reports include: number of employees served, number of sessions, number of family members served, types of treatment or referral provided. CONFIDENTIALITY IS THE MOST IMPORTANT AND BASIC COMPONENT OF AN EAP. Because of this, Medcenter One cannot and will not release names or specifics regarding problems.