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Center for Engaged Teaching and Learning (CETL)

Campus Compact - Healthy Futures
Direct Service versus Member Development Hours

In acknowledgement of the importance of training and reflection in providing community service, the AmeriCorps
Program allows for an 80%:20% ratio between Direct and Member Development service provided by Members.

Direct Service (at least 80% of hours)
Direct service is working directly with clients/patients to make change or doing work that is
involved in making change. Member development activities are those that are instructional and support a Member’s ability to serve effectively on their service project.  Direct service activities must include preventive or primary healthcare for underserved patients/clients. Direct service activities include providing primary or preventive healthcare services, developing treatment plans for patients/clients, and participating in staff or team meetings related to patient/client specific care.

Member Development (no more than 20% of hours)
Member development includes activities that improve the Member’s ability to perform well in their chosen service project, including
education, reflection and/or training. Member development activities must be related to the Member’s direct service project. Member development activities include engaging in professional training and development directed at impacting primary and preventive healthcare, attending healthcare courses that provide additional knowledge, skill building and reflection for direct service activities, seeking out personal Member development that improves healthcare support skills, filling out monthly timesheets related to the Compact Service Corps program, developing, implementing and/or participating in peer training, attending workshops or in-services, or attending conferences or conventions.

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