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Knowledgebase: DUO MultiFactor
Duo Multi-Factor Authentication (MFA) with Office 365 email supported mail clients
Posted by Darren Olson, Last modified by Darren Olson on 07 April 2022 07:57 AM

Modern email applications will work with Duo enabled on Office 365 email. Please check the table below to see if your email client will work.

An updated list of supported clients available at: https://ndus.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=191023143226302&page=1&position=1&q=

Desktop

Applications Supported? Extra Notes
Outlook Web Access Yes https://Mail.Office365.com
Outlook 365
(Mac and PC)
Yes This is the recommended client. Current students and benefited employees may download Office 365 ProPlus for free on up to 5 personal devices, click here to download.
Outlook 2019 Yes  
Outlook 2016 Yes  
Outlook 2013 No Will need to upgrade version or use Outlook Web Access (https://Mail.Office365.com)
Pre-Outlook 2013 No Will need to upgrade version or use Outlook Web Access (https://Mail.Office365.com)
Mac Mail on OS 10.13 (High Sierra) or earlier No Need to upgrade to a new version of macOS or use Outlook Web Access (https://Mail.Office365.com)
Mac Mail on OS 10.14 (Mojave) or later Yes There is a bug in Mac Mail that can cause your Office 365 profile to be deleted if the iCloud Keychain is enabled. Until this bug is corrected by apple you may need to disable the iCloud Keychain as a workaround.
Linux Evolution Mail Yes Or other Linux mail application that support Modern Authentication.
Configuration Information
Thunderbird No Use Outlook 2016, contact your local campus IT Help desk to download a copy of Office with Outlook or use Outlook Web Access (https://Mail.Office365.com)
Eudora No Use Outlook 2016, contact your local campus IT Help desk to download a copy of Office with Outlook or use Outlook Web Access (https://Mail.Office365.com)
Pine No Use Outlook 2016, contact your local campus IT Help desk to download a copy of Office with Outlook or use Outlook Web Access (https://Mail.Office365.com)
Other IMAP4 or POP3 No Use Outlook 2016, contact your local campus IT Help desk to download a copy of Office with Outlook or use Outlook Web Access (https://Mail.Office365.com)

Smartphone/Tablet/Mobile Device

Applications Supported? Notes
Outlook Web Access Yes https://Mail.Office365.com
Outlook Yes Available in the Apple and Android store
Mail on Android No Download Outlook for the Android app from the Android store or use Outlook Web Access (https://Mail.Office365.com)
Mail on iOS 11 or later Yes You may need to delete and re-add your mail profile to get Duo MFA to work.
Mail on iOS 10 or earlier No Upgrade to iOS 11 or later or use Outlook Web Access (https://Mail.Office365.com)
Chromebooks ? We are still testing this. Supported with Outlook Web Access (https://Mail.Office365.com)
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