Advising FAQs
- How do I contact the online degree advisor?
- What can I expect from my advisor?
- Is tutoring available?
- What are my responsibilities as a student?
- How do I get in to closed classes?
How do I contact the online degree advisor?
You can call (701-858-4422 or 1-800-777-0750 ext. 4422) or email your advisor. Email inquiries are addressed within 24 hours of submission. Phone advising appointments are also available.
What can I expect from my advisor?
You can expect assistance with your program, answers to your questions, or referrals to the appropriate resources. An advisor can be a resource to contact for your various questions. An advisor is your liaison with faculty and administration if you have questions or concerns. Your advisor can assist you in understanding your Gen Eds and major checklist. An advisor is available to you to assist you with program decisions and registration. You should expect your advisor to respond to you via phone or email within 24 hours with either an answer, a referral, or a date when they can get back to you if it is during a busy registration period. (Please note: The advisor neither grants nor denies administrative approval for particular academic actions or transfer course substitutions. Decisions for academic actions or transfer course substitutions are made by the Chairperson of the Department for which the action or course is being substituted.)
Yes, tutoring is available in English/Grammar, Economics, Math, Chemistry, Statistics, Accounting, Spanish and Essay Writing. MSU Online offers free online tutoring to all university students. To access more information regarding online tutoring services visit the SmarThinking page. The online tutoring service is free to all MSU students.
What are my responsibilities as a student?
Ask questions if you don’t understand what you have read or have been told. Be proactive is seeking assistance for making program/registration decisions. Track your own progress and check with an advisor to make certain you are choosing the appropriate courses for your major. If you have concerns or difficulties with courses, instructors, policies or procedures, bring this up with an advisor to assist you in finding a solution. Students are responsible for understanding and complying with add, drop, withdrawal, registration, and graduation dates and deadlines. Students are responsible for completing assignments and tests, their own time management and study skills, and communicating with instructors if concerns arise.
How do I get into a closed class?
If a course is closed you are automatically added to a waiting list for that course. When and if a space becomes available you are contacted via email or phone. You will have 24 hours to respond or the next person on the waiting list will be contacted.